Effective Date: 2024
At KCI Hospitality LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our catering services or interact with our website and digital platforms. By accessing or using our services, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information from you when you engage with our services. This includes, but is not limited to:
- Your name
- Contact information (address, email, phone number)
- Payment details
- Dietary preferences
- Event-related details
1.2 Usage Information
As you navigate our digital platforms, we may collect non-personal information about your device, browsing activities, and interactions with our website or app to improve our services and enhance user experience.
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to gather information about your preferences. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1 Service Delivery
We use your information to fulfill catering requests, process orders, and ensure dietary requirements are met.
2.2 Communication
Your contact information may be used to send important updates, confirmations, and notifications related to your orders.
2.3 Marketing
With your consent, we may send you promotional materials, special offers, or newsletters. You can opt out of these communications at any time.
2.4 Internal Operations
Your information helps us improve our services and analyze user trends to enhance customer experience.
2.5 Legal Compliance
We may be required to use and disclose your information to comply with applicable laws and regulations.
3. SMS Messaging
By participating in our SMS messaging service, you agree to receive text messages from KCI Hospitality LLC regarding our catering services. Message frequency may vary, and message/data rates may apply.
We do not share your mobile information with third parties for marketing purposes. For assistance, text HELP to 214-551-4783. To opt out, reply STOP to the same number.
4. Data Security
We take your personal information security seriously and employ industry-standard measures to protect your data from unauthorized access or disclosure. However, please note that no method of transmission over the internet is completely secure.
5. Your Choices
5.1 Opt-out
If you no longer wish to receive marketing communications, you can opt out by following the instructions in our emails or by contacting us directly.
5.2 Access and Update
You have the right to access, update, correct, or delete your personal information. To do so, please reach out using the contact information below.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such information, please contact us to remove it.
7. Changes to the Privacy Policy
KCI Hospitality LLC may update this Privacy Policy periodically. We will notify you of significant changes by posting the revised policy on our website and updating the effective date.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
KCI Hospitality LLC
Address: 4131 N. Central Expy #900, Dallas, TX 75204
Email: admin@kcihospitality.com
Phone: 214-551-4783
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
Terms and Conditions
KCI Hospitality LLC Terms and Conditions
Effective Date: 10/05/2024
Please read these Terms and Conditions (“Terms”) carefully before using KCI Hospitality LLC’s services or interacting with our website or app. By accessing our services, you agree to be bound by these Terms.
1. Service Agreement
1.1 Catering Services
KCI Hospitality LLC provides catering services for various events. By placing an order, you agree to the terms outlined in your catering agreement.
1.2 Menu Customization
Notify us of any allergies or dietary restrictions in advance. We will do our best to accommodate your needs.
1.3 Payment
Payment terms are specified in your catering agreement. A deposit may be required to secure your booking.
1.4 Changes and Cancellations
Communicate any changes to your order as early as possible. Cancellation policies are outlined in your agreement.
1.5 Service Staff
Service staff provided by KCI Hospitality LLC will be subject to additional terms and fees.
2. Intellectual Property
All content on our website and other platforms is the property of KCI Hospitality LLC and is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.
3. Privacy
Your privacy is important to us. Please review our Privacy Policy [link to Privacy Policy] to understand our practices.
4. Limitation of Liability
4.1 Event Liability
KCI Hospitality LLC is not liable for damages arising from events beyond our control.
4.2 Indemnification
You agree to indemnify KCI Hospitality LLC from any claims arising from your use of our services.
5. Governing Law and Dispute Resolution
These Terms will be governed by the laws of Texas. Any disputes will be resolved under Texas law.
6. Amendments
KCI Hospitality LLC may modify these Terms at any time. Changes will be effective upon posting on our website.
7. Severability
If any provision of these Terms is found to be invalid, the remaining provisions shall continue in full force.
8. Contact Us
For questions or feedback regarding these Terms, contact us at:
KCI Hospitality LLC
Address: 4131 N. Central Expy #900, Dallas, TX 75204
Email: admin@kcihospitality.com
Phone: 214-551-4783
By using our services, you acknowledge that you have read and understood these Terms and Conditions.
